Renewal Survey

Check in with customers before renewal to improve retention

5 fieldsconversationalCustomer Success

Fields included

Email address*

How satisfied are you with the product overall? (1 = very dissatisfied, 10 = very satisfied)*

Scale

Are you planning to renew your subscription?*

Yes/No

What one thing would most improve your experience with us?

Long text

How would you rate the value for money?*

Rating

Check in with customers before renewal to improve retention

Email address*

name@example.com

How satisfied are you with the product overall? (1 = very dissatisfied, 10 = very satisfied)*

Are you planning to renew your subscription?*

Yes

What one thing would most improve your experience with us?

Type here...

How would you rate the value for money?*

Submit

Identify and qualify participants for user interviews or usability studies

Kick off new customer relationships with the right information

Collect structured support requests for faster resolution