Post-Purchase Survey

Understand customer satisfaction after a purchase

6 fieldsconversationalHas conditional logicFeedback & Surveys
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Fields included

Order number (if available)
Short text
How satisfied are you with your purchase?*
Rating
How did you hear about us?*
Multiple choice
How likely are you to purchase from us again?*
Scale
Did you experience any issues with your order?*
Yes/No
shows “Please describe the issues you experienced” if equalstrue
Please describe the issues you experienced
Long text

Post-Purchase Survey

Understand customer satisfaction after a purchase

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Search engine
Social media
Friend or family
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Yes
No
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